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DSG Partner Program aimed at empowering our valued business partners to effectively sell and support DSG products and solutions to their customers.
DSG has a number of objectives we see as key to creating a successful program for our business partners. These are to:
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Make DSG easier to do business with. |
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Solidify DSG's commitment to selected business partners |
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Provide a structured yet flexible program to manage the relationship between DSG and its business partners |
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Provide partners with guidelines and support for increasing potential revenue, profit and cash flow derived from the resale of DSG products, solutions and services |
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Provide partners with incentive to grow and expand the range of DSG products, solutions and services they offer to the market |
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Increase partner’s visibility and reach in the market as well as their competitive advantage. |
DSG Partner Classification
EXCLUSIVE PLATINUM PARTNER
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They must show the highest level of expertise in the sale and support of DSG solutions. |
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Their business is focused on the SMB, large corporate, carrier and multinational customers. |
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They typically have a pan-regional or national presence. |
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They are able to provide advanced consulting and highly complex design, installation and configuration services. |
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Platinum partners are strategically selected for having heavily invested in their service infrastructure. |
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These partners consider the delivery of their branded services a key aspect of their business model. |
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Platinum partners are capable of providing first and second-level service and support for DSG products and solutions. |
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They deliver highly advanced services, case tracking capabilities and on-site support. |
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They also have a live Networks Operations Centre. Help desk and field support engineers demonstrate their knowledge to support a wide range of DSG products. |
DSG Partner Classification
EXCLUSIVE PLATINUM PARTNER
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Gold Partners direct their efforts towards the large enterprise and SMB corporate market |
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It clearly demonstrating added value to their customers. |
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These partners have the ability to generate and meet demand for their chosen core, enterprise and specialization product families. |
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They offer capabilities for advanced design, installation and configuration of their customers' networks. |
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Gold Partners have greatly invested in their service infrastructure and consider the delivery of their branded services a key aspect of their 'go to market' model. |
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These partners support complex networks and are capable of providing first and second level service and support for DSG products and solutions. |
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They deliver advanced design, install and configuration services, case tracking capabilities, and on-site support. Help desk and field support engineers demonstrate their knowledge to support a wide range of DSG products. |
DISTRIBUTE SILVER PARTNER
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Distributor partners are typically focused on reselling DSG equipment to the reseller community. |
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They have the ability to position, generate demand for, and sell from their chosen product families. |
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Distributor partners outsource their support functions to DSG or partners with service capabilities. |
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These partners provide a consistent level of sales expertise. |
SELECTED AGENT PARTNER
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Select Agent Partners focus on small to medium enterprise markets. |
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These partners outsource the majority of their support functions to DSG. |
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Select Agent Partners provide a consistent level of sales expertise on products that do not require authorization under the distributor program. |
DSG Partner Program Benefits
Upon achieving these requirements, partners are eligible to receive a number of benefits according to their Classifications. Benefits include:
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Volume Incentive & Value Incentive Discounts (VIVID) |
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Marketing supports |
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Account management resources |
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Access to sell products |
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Sales and service leads |
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Access to restricted materials |
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Demo/lab equipment discounts |
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Partner recognition |
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DSG is a recognized leader in delivering communications capabilities that enhance user friendly experiences and ignite the efficiency of global commerce, and secure and protect the communication privacy.
Serving both service providers and enterprise customers, DSG delivers innovative technology solutions encompassing ITSP, Voice over IP Computer Telephony, IP-PBX services and applications, to help enterprises face the competitive Global market challenges.
DSG partners throughout the World flourish in the successes of DSG as one of the leading Global IP Communication Solution providers.
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