DSG Technology

FAQs_IPStar

	1. What is Internet Phone, or I-Phone?

	2. What is the benefit of using I-Phone?

	3. Is PC needed?

	4. Do I need 2 sets of IPStar to make a call?

	5. What is JustDialIt Technology?

	6. Is there any connection mode other than IPStar-to-Phone mode?

	7. Comparing with traditional PSTN calls, will I notice the difference when talking with IPStar users?

	8. Where can I buy IPStar and refill points?

	9. Is there an expiring date for my calling points?

	10. How do I know I am on-line?

	11. Why I cannot get on-line?

	12. Why I cannot make phone calls after I connect to the Internet?

	13. Why I cannot hear the counterpart's voice?

	14. Why it takes a long time to make a call?

	15. Where I should connect my IPStar if I am using a PBX?

	16. What telephone system and environment does IPStar support?

	17. What is my ITSP account number if I have an IPStar?

	18. What does ISP type mean?

	19. Why is that I purchased more points, but IPStar won't show the added points?

	20. What does the LCD panel message mean?

	21. How do I make IPStar-to-IPStar phone calls?

*Change your select