DSG Technology

FAQs_InterStar

	1. What is the benefit of using Ethernet Phone?

	2. Do we need a computer or monitor?

	3. Is it easy to operate the device?

	4. How is the voice quality?

	5. What are other benefits of InterStar?

	6. Is one InterStar all it takes to save?

	7. Where can I buy InterStar and refill points?

	8. Is there an expiring date for my calling points?

	9. How do I know I am on-line?

	10. Why I cannot get on-line?

	11. Why I cannot make phone calls after I connect to the Internet?

	12. Why I cannot hear the counterpart's voice?

	13. Why it takes a long time to make a call?

	14. Where I should connect my InterStar if I am using a PBX?

	15. What is my ITSP account number if I have an InterStar?

	16. Why the device ID is disappeared? I can reach my counter parts by entering their IP address, but cannot reach them by dialing their device ID number.

	17. Why is that I purchased more points, but InterStar won't show the added points?

	18. What does the LCD panel message mean?

	19. How to Install Your InterStar/Phone on Your Local Area Network?

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