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Able
to record calls on IP phones, SoftPhones,
single line telephones and CO lines in the
InterPBX Communication System. |
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Provides Web Agent function for live monitoring or searching & playing from the web browser. |
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When
playing, you can skip, forward, backward,
or selective play recordings. |
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Recordings
can be searched by multiple criteria such
as date, time, extension number, name, incoming
or outgoing numbers. |
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Provide
e-mail notification for auto-diagnose result
and logs. |
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Recordings
can be sorted by extension number, name, date,
recording start time or dialed number, and
can be converted to WAV format. |
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Provide
recordings index for exporting to Excel or
other analysis program. |
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Search,
play and monitor individual channel functions
can be assigned to different level of administrators. |
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Recordings
can be played through IP phones. |
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Provide
easy to read icons representing different
status and alerts. |
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Provide
daily, weekly and monthly reports and analysis. |
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Support
system self-diagnose for easy maintenance. |
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Selectable
manual backup, real-time backup and scheduled
backup. |
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Manually
start recording when not on schedule. |